We recently changed the type of zipper we use on our Snuggle Pods, so that we can produce them faster and keep up with demand.
The original zipper featured a 'smiley face' on the zipper tag of the seat that attaches to the Snuggle Pod bean bag cover (see pic below).
All of the Snuggle Pods now sold on this website (excl. sale items) feature the new zipper type, which does not have a smiley face on it.
If you have a 'smiley face' on the zipper tag of the seat that attaches to your Snuggle Pod®, please go here to purchase your spare seat or pod warmer. We will then send you a seat with our original zipper type that has a 'smiley face' on the zipper tag.
No refunds for wrong seat type selection. Of course, we are happy to exchange to a new seat type if the difference is paid and original sent back to us as per our returns policy.